At Retail Zoo, the parent company of Boost Juice, Betty’s Burgers and Salsas Fresh Mex, we recognise that diversity and inclusion strengthen our business. We bring together people from different cultural backgrounds, genders, ages and experiences to ensure our workforce reflects the communities we serve across Australia.

Creating an inclusive environment where our people feel safe to be themselves enables them to perform at their best, and that is what ultimately allows us to deliver for our customers every day.

We support the transparency that WGEA reporting brings and remain committed to fair and consistent pay practices across all our brands.

WGEA has reported a gender pay gap for Retail Zoo that reflects our overall workforce composition and the age profile of our employees.

Retail Zoo has a majority-female workforce, with around 2,000 women and 1,254 men across the group. A large proportion of our workforce is aged 21 and under, and women make up a higher share of this junior cohort. Junior roles attract lower Award rates and involve variable hours as team members move through school, university and early employment.

Because a significant proportion of our junior roles are held by women, this lowers the overall average earnings for the female workforce when compared with men. When we look at employees aged 22 and older, women outnumber men (247 women and 210 men), demonstrating that access to higher-paid roles is balanced. This confirms that the gap reflects workforce composition rather than unequal pay practices.

Our internal analysis across casual team members, store managers and support centre roles confirms that men and women are paid fairly and consistently for the same or similar work. Any small differences within individual groups are explained by age, tenure, role mix and hours worked not differences in pay rates.

We are pleased that our store management and support centre cohorts show very close pay alignment. This reinforces our confidence that men and women are remunerated fairly for the same or similar work across all levels of the organisation.

Gender pay equity is important to us because it reflects both who we are and how we lead. As a business built on people and growth, we are committed to ensuring that opportunity, reward and recognition are determined by contribution and capability not gender. Fair and equitable pay practices build trust across our teams, strengthen engagement and support the retention of high-performing talent, while reinforcing a culture where everyone can see a genuine pathway forward.

We will continue to focus on fair remuneration practices, equitable access to opportunity and clear progression pathways across all levels of the business. Retail Zoo remains committed to fostering an inclusive and supportive environment where every team member can grow, contribute and succeed.